Frequently Asked Questions

Christian dating app is a platform designed for individuals who share Christian faith to connect with each other for dating and relationships and marriage, fostering a community built around shared values and beliefs.

To create a account on Konnect App, download the app from the App Store or Google Play, and follow the registration prompts. It will require you to enter your email, create a password, and watch at least two videos from three introduction videos. 

TAKE NOTE THAT:

  • It is required that you watch at least two videos without which you will not be able to proceed to creating an account.
  • You can view some aspects of the app in test mode but registration access will be restricted.

The app is free to use for all signed up users and there will be premium subscription options that open access control to more features and additional benefits. This can include matching algorithms, enhanced profiles and more chances to match with desired partners.

KonnectNow will request you to upload a clear picture(s), details about your interests, preferences, hobbies and general details you desire in a partner. Most questions will touch on Christian preferences and how they match with your interests. This should help you to match with other compatible users. 

Yes, you can filter through matches through the age, location, denomination, body type and other criteria important to your faith and lifestyle.

It is very rare for users not to match with another. We engage our users to improve their profiles to make them more appealing and meet others’ preferences while spending more time on the app.

We welcome people of the same faith of Christianity, although from different churches and denomination. Some users also do not particularly belong to a local church or attended church fewer times than others, they are able to select these preferences and others can decide based on these preferences. match.

Dating someone from a different Christian denomination can be acceptable, depending on your personal beliefs and values. Communication about faith differences is key.

  Users are advised to keep basic security Keep your personal information private (avoid sharing last names, phone numbers, or addresses until comfortable).

   - Report or block any users who exhibit suspicious or inappropriate behavior.

   - Arrange to meet in public places for initial dates.

While the app is designed for Christians, varying levels of faith and commitment are common. It’s essential to be clear about your faith journey, interests and values that you seek in a partner.

KonnectNow allows users to report inappropriate behavior in the Admin Panel Section of the App. You can also block such user which restricts them viewing, chatting or calling you from the app. If you consider the nature of behavior grievous, you can call the KonnectNow team on the contact section of the app.

 Yes, the app typically has community guidelines aimed at ensuring a respectful and safe environment. Familiarize yourself with these guidelines to enhance your experience and that of others.

 Yes, you can usually delete your account directly from the app settings. Follow the prompts to ensure all your data is removed.

    - Keep your profile updated.

    - Engage with the community by messaging others or participating in app features.

    - Be honest and clear about your intentions and values.

If you find someone compatible, communicate openly about your values and relationship goals. Speak with your church leader and take your time to get to know each other and plan to meet in public places.

Never Share Financial Info

We advise users to never send money or give out financial information such as your social security number, credit card or banking information. When this becomes the subject of conversation, please report it immediately. Our service team is available to help.

Providing you immediate technical assistance with our Admin Panel response service.

We take inappropriate conversations and engagements, including those that can amount to harassment seriously and respond to it to guarantee your safety.

General

Use the email and password you registered with.

  • Tap ‘Forgot Password?’ on the login screen.
  • Enter your email to receive a reset link or OTP.
  • Follow instructions to create a new password (must be 8+ characters, with a mix of letters/numbers).
  • Ensure Caps Lock is off and no extra spaces are entered.
  • Still stuck? Contact [Support Email] with the subject ‘Login Failed.’
  • Your account may have been deleted or suspended for violations.
  • Check for an email from our team explaining the action.
  • Contact support for updates.
  • Login with:
    • Your old email
    • Be available to confirm access and OTP sent to that email.
  • Our safety team is manually reviewing activity for suspected scams/fake profiles.
  • Reviews timeline depends on the nature of violation or suspension. Please read our Terms and Conditions as part of the KonnectNow policy for more details. You’ll receive an email once complete.

Immediately:

  1. Reset your password.
  2. Log out of all devices under Accounts Settings → Security.
  3. Report the issue to [Support Email] with “Hacked Account” in the subject.
  • Open the App and log in if required.
  • Go to your Profile: Tap your profile icon on the more option (at the bottom-right corner).
  • Access account: select account option
  • Sign out: scroll down and tap ‘Sign out’ to exit securely.

Signing out keeps your data saved.

To delete your account permanently, go to Profile – Account- Delete Account. The deletion removes all your data registered on the app, except those legally required like subscription information, etc.

  • Open the App and log in if required.
  • Go to your profile: Tap your profile icon on the more option (at the bottom-right corner).
  • Access account: select account option
  • Sign out: scroll down and tap ‘Delete Account’ to permanently delete your KonnectNow Account.
  • Confirm this action to ensure safety.
  • Please see the privacy section of KonnectNow to access more data privacy details about actions relating to account deletion.

Tokens on KonnectNow app are a form of virtual currency to purchase certain premium services, features, boost visibility and other special perks.

  1. Boost Visibility:
    • Promote your profile to the top of others’ feeds for a set time.
  2. Virtual Gifts:
    • Send digital gifts (roses, chocolates, fashion items) to stand out.
  3. Pay for Extras:
    • They can be used to pay for our exclusive premium events for users who belong to gold tier subscription.

Verification on KonnectNow app serves authenticity, safety and trustworthiness for users, developers and regulatory law enforcement purposes.

It verifies that the signed-up user is truly who they say they are. This is identified by photo technology that confirms the uploaded picture with live camera photo.

It helps us:

  • Ensure users are real people (not bots or scammers).
  • Reduce catfishing & fake profiles
  • Deters dishonest users who might misrepresent themselves.
  • Builds trust by verifying profile photos match the real person.
  • To verify, user can go to their profile.
  • Tap the writing pad button at the top right of the profile.
  • Click the verification button.
  • Click verify me.
  • Follow further instructions on the page: Your face must be clearly visible.
  • Look straight. Hold your phone at eye level and look straight to the camera.
  • Click verify now.
  • When the photo is taken, the technology will run it against the data ware of picture initially uploaded and confirm verification or a retake.