We are updating our supplemental terms and conditions, privacy policy and FAQs, effective April 08, 2026.
Christian dating app is a platform designed for individuals who share Christian faith to connect with each other for dating and relationships and marriage, fostering a community built around shared values and beliefs.
To create a account on Konnect App, download the app from the App Store or Google Play, and follow the registration prompts. It will require you to enter your email, create a password, and watch at least two videos from three introduction videos.
TAKE NOTE THAT:
KonnectNow will request you to upload a clear picture(s), details about your interests, preferences, hobbies and general details you desire in a partner. Most questions will touch on Christian preferences and how they match with your interests. This should help you to match with other compatible users.
Yes, you can filter through matches through the age, location, denomination, body type and other criteria important to your faith and lifestyle.
It is very rare for users not to match with another. We engage our users to improve their profiles to make them more appealing and meet others’ preferences while spending more time on the app.
We welcome people of the same faith of Christianity, although from different churches and denomination. Some users also do not particularly belong to a local church or attended church fewer times than others, they are able to select these preferences and others can decide based on these preferences. match.
Dating someone from a different Christian denomination can be acceptable, depending on your personal beliefs and values. Communication about faith differences is key.
Users are advised to keep basic security Keep your personal information private (avoid sharing last names, phone numbers, or addresses until comfortable).
- Report or block any users who exhibit suspicious or inappropriate behavior.
- Arrange to meet in public places for initial dates.
While the app is designed for Christians, varying levels of faith and commitment are common. It’s essential to be clear about your faith journey, interests and values that you seek in a partner.
KonnectNow allows users to report inappropriate behavior in the Admin Panel Section of the App. You can also block such user which restricts them viewing, chatting or calling you from the app. If you consider the nature of behavior grievous, you can call the KonnectNow team on the contact section of the app.
Yes, the app typically has community guidelines aimed at ensuring a respectful and safe environment. Familiarize yourself with these guidelines to enhance your experience and that of others.
Yes, you can usually delete your account directly from the app settings. Follow the prompts to ensure all your data is removed.
- Keep your profile updated.
- Engage with the community by messaging others or participating in app features.
- Be honest and clear about your intentions and values.
If you find someone compatible, communicate openly about your values and relationship goals. Speak with your church leader and take your time to get to know each other and plan to meet in public places.
Never Share Financial Info
We advise users to never send money or give out financial information such as your social security number, credit card or banking information. When this becomes the subject of conversation, please report it immediately. Our service team is available to help.
Providing you immediate technical assistance with our Admin Panel response service.
We take inappropriate conversations and engagements, including those that can amount to harassment seriously and respond to it to guarantee your safety.
No. Private messages are generally private. Limited access occurs only in specific cases such as user reports, serious safety concerns, legal requirements, or confirmed fraud risks. All access is logged and strictly controlled.
Our AI systems scan for specific keywords and patterns associated with violations. They do not understand context, meaning, or intent. They only flag content for human moderators to review.
Yes. Like all automated systems, false positives can occur. Any flagged content undergoes human review before final action is taken.
Do not send money. Report the user immediately through the in-app reporting tool. Requests for financial assistance violate our Terms of Use.
We combine AI pattern detection with human moderation to identify suspicious behavior. We also encourage users to practice vigilance and report suspicious accounts.
We use encryption and security best practices to protect your data. While no system is 100% secure, we continuously improve our protections.
Depending on the severity, you may receive a warning, content removal, temporary restriction, or permanent account suspension.
We are updating our supplemental terms and conditions, privacy policy and FAQs, effective April 08, 2026.
We currently offer 4 plans:
With the Basic plan, you can:
Once your trial expires, your account will automatically return to the Basic plan unless you subscribe to Gold or Platinum. Gold and Platinum tiers provide more premium features that allow engagement and perks with more options on KonnectNow app. More profile suggestions, likes, privacy, wider global users and features are provided by the algorithm to subscribers on Gold and Platinum subscription tiers.
The 7-day trial is available only once per eligible account.
The Gold subscription is a premium level subscription that allows KonnectNow users to engage on more features. Gold tier users can chat with more people, like as many people as possible, use privacy settings and boost their profile so more people around the world can see them.
Hide Profile allows you to make your profile invisible to other users while you continue browsing other profiles. Other users won't be able to discover or view your profile while it's hidden.
The Platinum subscription is the highest premium subscription service provided by KonnectNow.
Gold Subscription
The Gold Subscription is an advanced premium plan designed for users who want to maximize their daily engagement and visibility on KonnectNow. Gold members enjoy significantly enhanced interaction limits, increased profile exposure, premium privacy options, and exclusive matching features to help them build more meaningful connections.
Gold Benefits
Platinum Subscription
The Platinum Subscription is KonnectNow's highest premium membership, providing unrestricted communication, enhanced privacy controls, greater profile customization, and exclusive member privileges. It is designed for users seeking the most complete and personalized dating experience available on the platform.
Platinum Benefits
Key Difference between KonnectNow Gold and Platinum Subscription
Gold focuses on engagement, while Platinum adds exclusivity, customization, and advanced privacy.
Account Visibility is a premium privacy feature that lets you control who can discover and view your profile.
This feature is available to Gold and Platinum subscribers only.
With Account Visibility, you can choose:
How do I activate Account Visibility?
To use Account Visibility:
Your selected preferences will determine who can discover and view your profile.
Yes you can. You can select your audience and visibility per location. You can choose by country and modify it in Account visibility. You can also boost your profile to have more people view your profile for at least 24 hours.
To access Account visibility, tap on More at the lower screen, then tap Profile
- Make sure you have an active Gold or Platinum subscription.
- Go to the More screen.
- Tap Profile.
- Select Privacy.
- Tap Account Visibility.
Choose your preferred visibility settings and save your changes.
Your selected preferences will determine who can discover and view your profile.
Yes you can. That is on Account visibility.
To access Account visibility, tap on More at the lower screen, then tap Profile
- Make sure you have an active Gold or Platinum subscription.
- Go to the More screen.
- Tap Profile.
- Select Privacy.
- Tap Account Visibility.
- Tap on location and select countries where you want to be visible.
- Countries not selected will be automatically hidden. Only people in these locations will see your profile. You will only see those profile in those locations too. Please note this is a premium feature.
Tokens on KonnectNow app are a form of virtual currency to purchase certain premium services, features, boost visibility and other special perks.
Boost Visibility:
Promote your profile to the top of others’ feeds for a set time.
Virtual Gifts:
Send digital gifts (roses, chocolates, fashion items) to stand out.
Pay for Extras:
They can be used to pay for our exclusive premium events for users who belong to gold or platinum tier subscriptions.
Tokens on KonnectNow app are a form of virtual currency to purchase certain premium services, features, boost visibility and other special perks.
Boost Visibility, buy virtual gifts, enhance privacy, e.g hiding your profile and also pay for extra services.
Bonus tokens are given daily to each subscription tier.
- 7-Day Users get one daily login token bonus.
- Gold subscribers get one daily login token bonus.
- Platinum subscribers get two login token bonus.
Basic users with no subscription do not get free daily login bonus token.
Bonus tokens are credited automatically after your subscription has been successfully activated. Users also get it after direct token purchase from the subscription section. Users can also get it from bonus daily login bonus.
Bonus tokens are given daily to each subscription tier.
- 7-Day Users get one daily login token bonus.
- Gold subscribers get one daily login token bonus.
- Platinum subscribers get two login token bonus.
Basic users with no subscription do not get free daily login bonus token.
To receive a bonus token, you need to login daily as a subscribed user. If you have not received a bonus token, it is because you are on free basic user mode and do not currently have a subscription.
Bonus tokens are given daily to each subscription tier.
- 7-Day Users get one daily login token bonus.
- Gold subscribers get one daily login token bonus.
- Platinum subscribers get two login token bonus.
My payment was successful, but my subscription wasn't activated.
Your subscription should normally activate immediately after purchase. However, in some cases, the Apple App Store, Google Play Store, or our payment processor may require additional time to verify and complete the transaction before your subscription is applied to your account. Most subscriptions are activated within a few minutes, although occasional delays may occur. Always ensure you have an internet connection.
First, confirm that you are signed in to the same KonnectNow account that was used when the purchase was made. If your subscription was purchased through the Apple App Store or Google Play Store, ensure you are logged into the same Apple ID or Google Account that completed the purchase. If you have recently changed devices, reinstalled the app, or created a new account, your subscription may not automatically appear until it is restored.
If your payment has been completed but your premium features are still unavailable, tap Restore Purchases within the KonnectNow app (where applicable) while connected to the internet. This allows the app to synchronize your purchase with your account.
If your subscription remains inactive after 24 hours, please contact KonnectNow Support through the chat service app or by email on info@mykonnectnow.com and include your order confirmation or transaction receipt from Apple, Google Play, or your payment provider. Our support team will investigate the issue and help ensure your subscription is activated as quickly as possible.
Important: If your payment was made through the Apple App Store or Google Play Store, billing, payment verification, refunds, and certain subscription issues are managed by Apple or Google in accordance with their respective terms and policies.
If you were charged twice for the same subscription or purchase, please first check your App Store or Google Play purchase history to confirm that both charges were completed and not simply a temporary authorization. Specifically, confirm if you have one account in two app stores.
If you are genuinely charged twice, please contact KonnectNow Support with your account email, transaction/receipt numbers, dates, and screenshots of the charges in a customer ticket request. We will review the transactions and assist with the appropriate resolution.
For purchases made through the Apple App Store, refunds are generally handled through Apple. You can submit a refund request through Apple’s official refund process. Apple Refund Request
For purchases made through Google Play, you can request a refund through Google Play. Google notes that, depending on the circumstances, contacting the app developer may also be appropriate.
For our third-party payments, please submit a request directly on the payment gateway and wait for resolution. If your transaction is not resolved in 24 hours, please contact KonnectNow support.
Please do not submit multiple refund requests for the same transaction.
If your payment failed, first check that your payment method is valid, has sufficient funds, and that your billing information is correct. You can then try the payment again through the app.
If the payment continues to fail, please check your Apple App Store or Google Play account for any payment or billing issues and follow the instructions provided by the relevant platform.
If you were charged despite receiving a payment-failed message, do not attempt the payment again immediately. Check your purchase history first to avoid a duplicate charge. If the charge was completed, contact our Support Team with your account email and transaction/receipt details, and we will review the transaction and assist you.
Please note that payments and refunds for subscriptions purchased through the Apple App Store or Google Play may be subject to the respective platform’s billing and refund procedures.
First, check your Apple App Store or Google Play purchase history to confirm whether the payment was completed, pending, or associated with a different account.
If you were charged but no subscription appears in your account, please do not purchase again, as this could result in a duplicate charge. Contact our Support Team with your account email, transaction/receipt number, date of the charge, and a screenshot of the bank transaction. Please also understand that KonnectNow process payments through the Apple Store, Google Play Store, and Third-party platforms in different countries and currencies. KonnectNow will review the payment and help resolve the issue.
If the payment was made through the Apple App Store or Google Play, the transaction may need to be handled through the platform that processed the payment. Your bank statement alone does not necessarily confirm that a subscription was successfully activated.
My transaction is showing as Pending.
A pending transaction means your payment has been authorized by your bank, Apple App Store, or Google Play Store, but the final processing has not yet been completed.
In most cases, pending payments are resolved automatically within a short period. During this time, your subscription, tokens, or other purchases may not appear in your account until the payment is fully processed.
Please try the following:
If the transaction remains pending for an extended period, or if your bank confirms that payment was completed but you have not received your subscription or tokens, please contact KonnectNow Support with:
Our team will review the transaction and help ensure that any successful payments are correctly applied to your account.
Refund requests are reviewed according to our refund policy.
Refund eligibility may depend on the type of purchase, the reason for the request, when the purchase was made, and the payment method used.
If your purchase was made through the Apple App Store or Google Play or other third party payment platform, the refund may need to be requested directly through the applicable app store, in accordance with its refund procedures and policies.
If you believe you are eligible for a refund, please contact KonnectNow Support with:
Submitting a refund request is not automatic, especially when outside specific geolocation areas protected by specific local consumer laws like California. Each request is reviewed based on the applicable refund policy and circumstances of the transaction.
Your payment reference can usually be found in the payment confirmation or receipt email sent to the email address associated with your KonnectNow account.
Please check your inbox, including your Spam, Junk, Promotions, or Marketing folders, for an email relating to your purchase. The payment reference may appear in the transaction or payment details section of the email.
If you cannot find the email, contact KonnectNow Support and provide the email address associated with your account, along with the date and amount of the transaction. Our support team can assist you in locating the relevant payment information.
Use the email and password you registered with.
Immediately:
Signing out keeps your data saved.
To delete your account permanently, go to Profile – Account- Delete Account. The deletion removes all your data registered on the app, except those legally required like subscription information, etc.
Tokens on KonnectNow app are a form of virtual currency to purchase certain premium services, features, boost visibility and other special perks.
Verification on KonnectNow app serves authenticity, safety and trustworthiness for users, developers and regulatory law enforcement purposes.
It verifies that the signed-up user is truly who they say they are. This is identified by photo technology that confirms the uploaded picture with live camera photo.
It helps us:
If you have questions and feedback, please contact us at: info@konnectnow.com or www.konnectnow.com
The date at the top of this Privacy Notice shows when we last updated it.
Contact us Notice:
For questions about this policy:
KonnectNow Inc.
konnectnow.com
Email: info@konnectnow.com
1263 Center Point Parkway, Suite D, Center Point, AL 35215
United States
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